Why Does My Mail App Keep Crashing On Mac
Microsoft Word crashing on Mac is not an unusual thing. Matter-of-factly, more users of Microsoft Word/Office for Mac than expected have reported cases of such unexpected crashes/quits online. In this article, we’ll briefly look at why Microsoft Word keeps crashing on Mac and provide 6 effective solutions to fix this issue. Besides, you will learn how to recover Word documents after a crash (if the error causes loss of data) and a few tips on how to prevent Office for Mac crashing.
Mail & Calendar reset option on Windows 10; Click the Reset button again to confirm and complete the task. Once you completed the steps, the reset process will permanently delete the app’s data and preferences for the Mail and Calendar app, which hopefully will fix issues when the app is not working, crashing, not opening, or when it won’t sync your emails. Mar 29, 2018 Go to Settings General and then Software Update. 6-If Fetch New Data is on, turn off to see it it is working as expected. Go to Settings Accounts & Passwords and Fetch New Data. Trying the steps above should fix your problem if you are unable to open the Mail app. If not, contact Apple support. Can anyone figure out why my new iMac keeps crashing please? Here is the report on latest crash: Report. Click to rate this post! Total: 0 Average: 0 Crashing keeps. Previous post. I can receive, but not send emails. How to resume iCloud mail service. Related posts. I cant set up my new. Sep 05, 2019 Depending on your settings, some apps, like the Mail app, may open automatically when you log in. If you want to stop this, the first thing you should check is your settings to see if if Mail is set to launch at login. Here is how you can check this. This week, an updated Apple support article offers a reminder on what to do if Mac OS X Mail keeps crashing (“unexpectedly quitting” in Apple-speak). The most likely cause is a “damaged”. Restart your Mac via Apple menu - Restart. Sometimes restart itself will solve the issue. Find the mail that is corrupted and delete. Open all emails one by one to find the corrupted one. Disconnect all peripheral devices from your Mac like a printer, scanner, mouse, keyboard, webcam, etc. Jul 16, 2019 Apps can crash or freeze on iPhones and iPads, just as they can on any other platform. Apple’s iOS operating system disguises app crashes by closing the app. If you’re experiencing crashing, freezing, or buggy apps, here’s how you can fix your problem.
1Why Does Microsoft Word for Mac Keep Crashing?
Microsoft Word/Office on Mac is third-party software that is prone to certain failures. Here we have put together the common reasons that lead to Word crashes on Mac Mojave/Catalina:
Insufficient permissions granted to Microsoft Word for access to resources/core OS functionalities, thereby leading to crashes.
MS Word could also crash if not downloaded or installed properly.
External corruption/infection like virus attack or system failure.
If MS Office crashes only when trying to save your work, the reason might be ROM/hard drive issues.
Memory Failure (usually RAM).
26 Methods to Fix “Word for Mac Crashes/Quits Unexpectedly”
In most situations, you can fix the issue with the below methods irrespective of the Mac OS you’re working on.
1Download and Install MS Word Updates
While Microsoft updates could be downloaded automatically, if you suspect there’s an available update and that your device hasn’t installed it yet you haven’t turned on Auto Update, then you should use the steps below to check and update the software. An updated version might just be the little solution to Microsoft Word 2011/2013 crashing on Mac:
Step 1: Open MS Word > Help > Check for Updates. If you can’t find the option to check for updates, manually download the update from Microsoft’s official page.
Step 2: Check the option to “Automatically keep Microsoft App up to date”, therefore you will receive the latest updates about this app.
Step 3: Click on Update to download the latest version. Click the little arrow beside the Update button, you can review info about all available updates of Office for Mac.
2Save Word Files to a Different Location
Watch out for Microsoft Office unexpectedly crashing when you save a file in the default Documents folder. If that’s the case, Microsoft Word is probably trying to save your document to a folder that it doesn’t have write permission to, orthe name of your document and path is too long. Try saving the file to a different location, and remember that Microsoft limits file path name to 255 characters.
3Wipe the AutoRecovery Folder
The reason why this might be a fix is that the files in the AutoRecovery are loaded into your device’s memory each time Word application is started — which might, consequently, lead to memory failure and subsequently, unexpected crashes. Navigate to the folder: userDocumentsMicrosoft User DataOffice {year} / AutoRecovery. If there are too many files in the folder, move them to another location and see if the issue persists. Please use the steps below:
1. Click New Folder from File, a new folder will be created on the desktop.
2. Click Home on the Go menu > Open Library. On macOS X Lion, display this folder by holding down the OPTION key while you click the Go menu.
3. From Application Support, open Microsoft > Office {YEAR} AutoRecovery.
4. Click Select All from the Edit menu and drag all files into the “New Folder” on your desktop, the AutoRecovery folder is empty now.
Open your Word on Mac and try saving a file. If successful, review the contents of “New Folder” and select only a handful of documents — probably the ones you still need and move back into your AutoRecovery folder.
4Reset Word Preferences
Word preferences are changes to toolbars, custom dictionaries, keyboard shortcuts, among other customizations that are not originally default. This might be a fix for Office Mac crash if it’s the wrong preferences that lead to this error. In this case, you should try using the steps below to reset Microsoft Word preferences.
Step 1: Click Home from the Go menu.
Step 2: Next, open Library > Preferences.
Step 3: Find the file named com.microsoft.Word.plist, move it to Desktop. If this file is not found from the list, it indicates that MS Word is running on default preferences.
Step 4: Restart MS Word application. If the above steps seem to solve the unexpected crashes, you might move com.microsoft.Word.plist to Trash. If the problem persists, quit MS Word and move the file back into its original folder and try the next method.
5Create Another User Account on Mac
It’s possible that user-specific info got corrupted. Create another account and try again.
On your device, click on the Apple menu and navigate to System Preferences and select Users & Groups.
To unlock it, you click the lock icon and enter the administrator name and password.
Add a new account to the list of existing users.
6Test Opening Word in Safe Mode
Software running in the background might lead to unexpected crash. If so, running Word in safe mode (booting your device to safe mode) could fix the MS Word crashes.
First restart your device, make sure to hold the Shift key as your device starts up.
Release the key as soon as the login window opens up, simply log in.
Look to the upper-right corner of your window, you’ll find “Safe Boot”.
3How to Recover Documents from Crashed Word on Mac
Did the frequent MS Word crash on Mac lead to data loss? If that’s the case, you should consider using a good data recovery software. Many data recovery software are available online; however, we’ll recommend iMyFone AnyRecover due to its simplicity and power. AnyRecover found its way to the top of user’s favourites with good reason.
100% safe to use, AnyRecover for Mac is a complete do-it-yourself data recovery software with simple steps involved. It also allows preview before recovery, so you can recover only the files you want.
Key Features of AnyRecover for Mac
Up to 1000+ file types supported, including documents, videos, images, zip archive, sound files and more.
AnyRecover adopts unique deep-scan algorithms, thus ensuring a high recovery rate.
Perform data recovery from various devices such as internal hard drive, SD card, USB flash drives, CF card, etc.
Fully compatible with Mac OS X 10.9 - Mac OS X 10.15, and support APFS, HFS+, HFS X, NTFS, exFAT, FAT16 and FAT32 file system.
Recover Lost Files from Word Crashing on Mac with AnyRecover
Step 1: Launch the software, select the location where you have lost the Word documents, then click on the Start button.
Step 2: AnyRecover will perform a deep scan and search for lost files, then organize the files it has found in different categories.
Step 3: Click on any file to preview it, and then select Recover. Or you can choose multiple files and recover them all at once.
4Tips to Prevent Word Keeps Crashing on Mac
Prevention is better than cure, here are some tips on preventing Word for Mac crashing unexpectedly:
Always have a good firewall running to protect your computer against malicious virus.
Frequently update apps when available because bugs are usually fixed in updates.
Install Ms Word on Mac only from the official Microsoft websites, don’t use the crack version.
Minimize abrupt closing/shutting down of your device while working with Word to prevent too many files in AutoRecovery folder.
Conclusion
More users than expected have complained about MS Word crashing on Mac. This post tries to contain every possible fix for the issue. However, in most cases, Word documents get lost after the accident. Hence AnyRecover for Mac is necessary, all deleted/lost files can be easily restored on your device with it.
As Mac OS X users, we have something to be happy about when it comes to app crashes and freezes: rarity. Typically you can work on your Mac for hours at a time without a single issue. However, a crashing app certainly can happen, leading to lost productivity, time and, worst of all, lost work. Fortunately, there are several steps you can take to recover from a crashed app, as well as prevent the issue in the first place.
How to fix a crashing app after the macOS upgrade
App crashes after the the macOS update is more than a common problem. Some apps freeze or malfunction, some won’t launch, some show no signs of life whatsoever. Why it happens? The most probable reason is that the app is simply not ready for the latest macOS Catalina. Something in its depth turned out to be incompatible with the new macOS.
Now, what can you do to fix an app crashing? Three things.
- First, see if you have the latest version of the app by clicking on its name it the top menu and choosing Check for updates.
- Second, visit developer’s website (or App Store page) and see if they’ve issued a statement about Catalina compatibility.
- Finally, some crashed apps on macOS Catalina can be fixed by running maintenance scripts. Download CleanMyMac X, launch it, find Maintenance tab and run the scripts.
What happens when an app craches: under the hood
Now let's go deeper into the nature of crashed apps, but first, let’s identify the difference between a crashed macOS app and a frozen one. While these terms are often used interchangeably, there is a notable difference.
Crash
A crash happens when a piece of software stops working altogether, and then closes on its own. In other words, the app quits when you did not tell it to. When this happens, you'll typically see a message noting that the application has 'unexpectedly quit” just as its windows disappears. It’s pretty frustrating — especially if you end up losing all your work.
Freeze
A freeze is when software stops functioning, but continues to run. You can still see its windows, and its Dock icon still indicates that it’s running. However, no amount of clicking or tabbing around will do anything. A frozen app doesn’t quit like a crashed app does, it simply becomes unresponsive. Often no error messages accompany the freeze. Again, it’s a frustrating experience (if you want to know how to deal with it, check out this post on how to fix frozen apps).
When software freezes, you force it to quit, so that you can re-launch and hopefully get on with your work. With crashes, meanwhile, the problem is the app quitting on its own. In this article, I’ll discuss recovering from app crashes, as well as steps that help prevent them in the first place. Let’s get started.
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What to do when a Mac OS X app crashes
The good news here is that a crashed app rarely brings down your entire Mac, as the trouble is restricted to that particular piece of software. That means we have a chance to recover. Let’s start with the simplest solutions.
First, just relaunch the app. When an app crashes, you’ll typically see a dialog box that says the software “unexpectedly quit” and you’ll have several options to deal with it, including “Relaunch”. Give that a click and cross your fingers that the crash doesn’t happen again. Oftentimes, you’re good from there. If not…
Try restarting your Mac. “Turn if off and back on again” is almost a punchline at this point, but it usually works. Shut down, restart and try again. Very often this simple task will set things right. If not, it’s time to try something just a little more involved.
Reinstall the app. Deleting the misbehaving app and grabbing a new copy gives you a fresh version to work with. That is, if you delete all of the app’s related files.
See, when you drag an app to the Trash, you aren’t deleting everything. Some leftover parts remain, and if the troublemaker is among them, your problem could persist. It’s a waste of time to delete an app via drag-and-drop, reinstall and then have it crash again. To make things right, you need to get rid of the app’s bits and pieces before you reinstall it, and this is where software like CleanMyMac X comes in handy.
An app that’s simply dragged to the Trash leaves behind a pile of associated files that you don’t see, like caches, preferences (often the culprit in crash-y apps), saved states, and more. You might not even know they’re there, but CleanMyMac X does. It’s smart enough to find the whole lot, safely remove them, and ensure that a newly installed app is just that: a complete fresh start.
In fact, you don’t even have to launch CleanMyMac X to thoroughly and safely delete an app. Simply right-click (or Control-click) the app’s icon and select “Uninstall with CleanMyMac” from Services in the resulting contextual menu. Easy!
Another wise move is to make sure there are no conflicts between the app and the Mac OS. When Apple pushes an update of its operating system to your Mac, that might interfere with your app’s performance, if the app or its add-ons are incompatible with this particular OS X version.
CleanMyMac can help you out here, too. Download it for free, go to its Uninstaller module and find the misbehaving app in the list. If you see a note that this app is incompatible with your system, it means you need to update the app, because your current version doesn’t work on the latest OS X.
How can you stay on top of aging apps? Apple makes it easy with software purchased through the Mac App Store. Simply launch the App Store app, go to the Updates tab, and you’ll see all available app updates. Find the one you need in the list, click the Update button, and you’ll get the latest version to your Mac. It’s a bit different with software acquired outside the App Store: you’ll have to visit the vendor’s website to see if there’s a new version available.
If nothing indicates that the troublemaker app is incompatible with your system, the problem could be with its add-ons or preferences. What you can do in this case is reset the app to its initial state. Again, go to the Uninstaller module in CleanMyMac X, select your app, and click Application Reset. CleanMyMac will make that app just the way it was when you first installed it.
What to do when an app crashes at launch
So far I’ve addressed what to do when an app crashes as you’re using it. But what about the frustrating scenario of an app going down as soon as you launch it? No warning, no dialog box, just a bounce or two in the Dock and that’s it. In this case, it’s time to repair disk permissions.
What’s does fixing permissions actually mean? Think of your Mac’s hard drive as a tree with many branches. The top level of your drive is the tree’s trunk, and the branches represent information about files and folders. These branches, or “nodes,” store information like the location of data and permission rules, among other things. Normal computer use changes this information, and can lead to a conflict or other issue that generates crashes and the inability to use your system. This is what a permission fix addresses.
To repair disk permissions (for OS X prior to El Captian), go to the Utilities in your Mac’s Applications folder and launch Disk Utility. Next, click First Aid. It’ll ask for confirmation and get to work, comparing existing permission files with defaults to find any conflicts.
Or, if you want a slightly simpler way, you can fix the permissions with CleanMyMac X Maintenance Scripts. Just open the Maintenance tab, hit Choose Tasks and then Repair Disk Permissions. This helps resolve improper app behavior like crashing and keeps all of your disk’s files and folders in proper order. And that’s just one of the maintenance tasks available in CleanMyMac X, just try it.
Why Does My Mail App Keep Crashing On Mac Pro
A crashing app is no fun. Fortunately, a little understanding and proactive behavior can keep them to a minimum. CleanMyMac X makes it easy to do just that. Happy computing, and may your apps never crash again!